Crafted with 100% genuine suede, these over-the-knee boots provide luxurious comfort and style. The sleek design and sturdy heel provide support and effortless elegance, perfect for any occasion. Elevate your outfit with these timeless boots and enjoy the added benefits of quality materials and expert craftsmanship.
Refund Process:
- To initiate a refund, please contact us within 30 days of receiving your order, providing your order number and a clear photo of the damaged product.
- You can contact us by sending a direct message on our social media platforms, including the order number and photo.
- Once we receive your request, we will review the provided information.
- If your refund request is approved, we will issue a refund equivalent to the purchase price of the product, meaning you will receive an equivalent amount to what you originally paid not including the shipping cost.
- Please note that the refund amount will be calculated based on the forward rate of the original purchase currency.
Exchange Process:
- To initiate an exchange, please contact us within 30 days of receiving your order, providing your order number and a clear photo of the product.
- You can contact us by sending a direct message on our social media platforms, including the order number and photo.
- Once we receive your request, we will review the provided information.
- If your exchange request is approved, we will provide you with instructions on how to proceed with the exchange.
- Please note that for exchanges, the customer is responsible for both the forward shipping costs and the exchange shipping costs.