Shipping takes approximately 2 to 5 business days.

Refund Process:
- To initiate a refund, please contact us within 30 days of receiving your order, providing your order number and a clear photo of the damaged product.
- You can contact us by sending a direct message on our social media platforms, including the order number and photo.
- Once we receive your request, we will review the provided information.
- If your refund request is approved, we will issue a refund equivalent to the purchase price of the product.
- Please note that the refund amount will be calculated based on the forward rate of the original purchase currency, and the customer is responsible for both the forward shipping costs and the refund shipping costs.

Exchange Process:
- To initiate an exchange, please contact us within 30 days of receiving your order, providing your order number and a clear photo of the product.
- You can contact us by sending a direct message on our social media platforms, including the order number and photo.
- Once we receive your request, we will review the provided information.
- If your exchange request is approved, we will provide you with instructions on how to proceed with the exchange.
- Please note that for exchanges, the customer is responsible for both the forward shipping costs and the exchange shipping costs.